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Refund Policy

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Disclaimer: The Windlap is an independent company (third party), providing support for desktops and laptops for the software and hardware issues remotely.The brands names, trademarks, logos, company names used in this website belong to their respective owner. We do not have any tie up and collaboration with them. These are used for representation purpose only.

Please contact us at service@windlap.com or call our customer service center at +1-800-990-9142 for assistance. To expedite the processing of your return, please reference your Order number/Customer ID number.

Windlap’S RISK FREE 100% SATISFACTION GUARANTEE

Windlap.com offers no question asked policy for refunds and cancellation of subscription. To expedite the return process, please have your order confirmation email with you.

Products:

We guarantee your satisfaction on every product we sell with a full refund,if returned within 30 days of purchase for a refund.

Subscription:

We will refund your Subscription charges in prorated at any time if you are dissatisfied and want to cancel the subscription.

“The failure to fix even one issue would lead to a complete refund of the amount. In case even if one issue is fixed, the client is not entitled to full refund. Windlap reserves the right to either deduct a minimum of $99.99 or 25% of the total amount charged whichever is higher. In short, for X number of cases resolved a charge would be made and rest of the amount would be refunded.”

How will I be refunded for my purchase?

Your refund will generally be in the same form as the original purchase.However, when the item/service was paid for by check/cash , the refund will be in the form of a check mailed within 10 business days of the return/cancellation of service. Any amounts deducted from a gift card will be credited to the gift card used.When the item/service was paid for by credit/debit card, refunds will be credited to the original credit card or payment method electronically within 4-5 business days.

24/7 Live Support

No matter when you are experiencing issues, we’ve got you covered! Our team of highly qualified technicians are available at your convenience, day or night.

Free Diagnostic Services

Not sure what’s causing your issue? We’ve got you covered! Give us a call and our expert Windlap will quickly assess your problem and let you know what needs to be done to resolve it. Of course, this service is available free of charge, no obligation.

Expert Help for All Your Devices

Desktop, laptop – we’ve got you covered! Windows, OSX, or Android – we’ve got you covered! Printer, MP3 Player or Digital Camera – we’ve got you covered!

Call +1-800-990-9142 now for a free consultation or diagnostic!

Expert help for all your devices - available 24/7/365!